Set up a custom domain for your knowledge base

A knowledge base on a custom subdomain — like help.yourproduct.com or docs.yourproduct.com — signals professionalism and builds trust with customers.

LightDocs supports custom domains and subdomains so your help center feels like a natural extension of your product, not a third-party add-on.

Getting started is straightforward: connect your domain, map it to your LightDocs site, and publish. Your customers visit a branded URL while you manage content in one place.

Custom domains also help with SEO consistency. When documentation lives on your domain, search authority stays closer to your main product brand.

Whether you are in early beta or scaling support for thousands of users, a branded help center makes self-service support feel intentional — and keeps your team focused on harder customer problems.